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Issue tracking system - Wikipedia

An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Issue tracking systems are generally used in collaborative settings—especially in large or distributed collaborations—but can also be employed by individuals as part of a time management or

https://en.m.wikipedia.org/wiki/Issue_tracking_system

The Leader in Trouble Ticket Software | Zendesk

Trouble ticket software manages the organization, reporting, and resolution of trouble tickets. Without good trouble ticket software, ticketing systems can be very complex. Ticket clogs are common, as are forgotten tickets—and unhappy customers. Trouble ticket software is the solution.

https://www.zendesk.com/help-desk-software/features/trouble-ticket-software/

What is a Trouble Ticket? - Definition from Techopedia

A trouble ticket is the result of an end user submitting a help request via an issue tracking system, and it typically contains elements detailing the exact nature of the problem the end user is having with a specific network component.

https://www.techopedia.com/definition/14049/trouble-ticket

What is trouble ticket (trouble report)? - Definition from

A trouble ticket (sometimes called a trouble report) is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problem.Trouble ticketing systems originated in manufacturing as a paper-based reporting system; now most are Web-based and associated with customer relationship management environments, such as call centers or e-business Web sites, or

https://searchcustomerexperience.techtarget.com/definition/trouble-ticket-trouble-report

Best Help Desk Software | 2019 Reviews of the Most Popular

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point.

https://www.capterra.com/help-desk-software/

Top 20 Best Ticket System for Free Online Business Support

20 Best Ticket System for Free Online Business Support. Rahul Dubey Internet. So if you are looking for free online ticket management systems, stay tuned. Also Read: Trouble Ticket Express is a free web based open source help desk software that is effectively used to manage customer support ticket system by many enterprises.

https://techreviewpro.com/top-20-best-ticket-system-free-online-business-support-4428/

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